Web-help-desk-demo, view the online demo of web help desk, or watch the demo videos. see how web help desk can simplify your it service management.. Welcome to the web help desk online demo. please feel free to chat with one of our sales representatives if you have any questions., web help desk free edition simplicity and automation to streamline help desk ticketing and incident management manage all end-user trouble tickets and track service request lifecycle, from ticket creation to resolution, from one centralized help desk management web interface.. We have just launched an online demo of jitbit's help-desk software. use "admin/admin" to log in as an administrator, or "client/client" to log in as a regular user. simply sign up here- enter your email and a get a fully functional demo even with some test-data included., how can i provide better customer support? web help desk ® centralizes and automates ticketing management tasks so you can better support your customers. keep track of tasks, including ticket assignment, routing, and escalation. link incident tickets to a single problem for better organization, associate problem tickets with it assets, and track the history of asset service requests..

Bulk action bulk actions are applied to all checked items. use the play icon to apply the currently selected action; the pencil icon to edit or delete the currently selected action; and the plus icon to create a new action., inbound emails need no special attention. web help desk supports imap, pop and exchange protocols for inbound e-mail retrieval. eliminate the disconnect between service desk email requests and your ticket tracking.all service submissions and requests captured within the web help desk can be updated by e-mail to add notes, change status, attach files and even reassign to another technician..

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